The NEW ThingLink Scenario Builder Answering Your Questions

Louise Jones October 31, 2024

Here are some commonly asked questions and answers, if you do not find an answer that resolves your question please do not hesitate to get in touch with us at support@thinglink.com or fill out the form here.

Q1. Can the “Create with AI” option in ThingLink Scenario Builder build a complete course for me?

Yes, the “Create with AI” feature can help you create a complete course, with or without initial materials.

For the best results, we recommend providing guidance or specific details, such as desired outcomes, course length, style, and key topics. This input helps the AI generate a course structure that closely matches your training objectives.

The “Create with AI” feature will suggest a framework, content areas, and course modules based on any materials you upload (like PDFs) and the additional information you provide. This serves as an excellent starting point to develop and customize your course further transforming your static materials.

Q2. Does the ThingLink Scenario Builder AI feature access our organization’s private data?

The AI only accesses the data you provide. If your uploaded PDF or prompt includes confidential information, the AI will process that data. However, please note that your private data is not used to train AI models.

Q3. Is the ThingLink “Create with AI” feature GDPR compliant?

Yes, ThingLink is GDPR compliant, and we offer support to organizations in completing their Data Privacy Impact Assessments (DPIA). For more information, please visit our Privacy Centre.

The AI model APIs provided by both Azure and Google are also GDPR compliant.

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Q4. What information does the AI save from uploaded PDF files?

The AI models used do not save or store any data from your PDF after processing. ThingLink retains only the content generated within the scenario but does not store the original PDFs or any additional data.

Q5. Does the “Convert to ThingLink Scene” button use an organization’s AI image generation credits?

Yes, using the “Convert to ThingLink Scene” button consumes AI image generation credits. Additionally, the “Suggest Matching Image” feature also uses these credits.

Q6. Can I redo the “Convert to ThingLink Scene” action?

Yes, you can both undo and redo the “Convert to ThingLink Scene” action.

Q7. Will there be additional structure options beyond linear and branched in the future?

Yes, new scenario types, such as simulation and gamified options, are currently being tested. These will soon provide more interactive and immersive choices beyond linear and branched structures. If you have a specific structure in mind, please feel free to share it with us at support@thinglink.com.

Q8. Does content creation with AI only support PDF files in English, or are other languages also supported?

The system supports content creation in multiple languages, including English, Finnish, Spanish, German, Italian, and French.

Q9. Is there a limit on PDF file size and page number for content creation?

Yes, each PDF file can be up to 25 MB, with a maximum of 5 files per scenario. There is no specific limit on the number of pages, although the system performs best with shorter PDFs.

Q10. Is there a limit to the number of scenarios I can create with AI?

Currently, there is no limit on the number of scenarios you can create with AI during the beta phase. However, as the feature moves out of beta, generation limits may be introduced based on account types and associated costs.

Q11. Can I use AI to translate my scenes into other languages?

Yes, you can translate scenes into different languages, though this functionality is separate from the “Create with AI” feature. Currently, the system supports multilingual generation; for example, if a German document is uploaded with an English prompt and Finnish selected as the output language, the response will be generated in Finnish. For more details, see our support article on translation options.

Q12. Can students use the “Create with AI” feature?

By default, students cannot access the “Create with AI” feature. However, you (or Administrators) can enable or disable this option in the settings to control student access based on your preferences. We developed this feature in response to dialogue with educators. Students can create branching scenarios as part of a learning assignment in analytical or critical thinking.

Q13. Are any document types supported besides PDF?

Currently, only PDF files are supported. However, future updates may include support for additional formats, such as .doc, .docx, and PowerPoint presentations.

Q14. Who can access the “Create with AI” feature?

All accounts have access to the Scenario Builder and AI tools; however, publishing scenarios created with AI requires a school, organization, or enterprise team license.

Q15. What AI models and technologies do the ThingLink Scenario Builder and its AI features use?

For detailed information on the AI models and technologies powering ThingLink Scenario Builder and its AI features, please refer to the “AI Models and Data Flows” section in our support article.