The NEW ThingLink Scenario Builder Answering Your Questions

Louise Jones October 31, 2024

Here are some commonly asked questions and answers, if you do not find an answer that resolves your question please do not hesitate to get in touch with us at support@thinglink.com or fill out the form here.

1. General Questions

What is the ThingLink Scenario Builder?

The ThingLink Scenario Builder makes it easy for you to build visually engaging, self-paced learning modules that are accessible on laptops, mobile devices, VR headsets and immersive meeting rooms.

Can the “Create with AI” option in ThingLink Scenario Builder build a complete course for me?

The “Create with AI” feature in the ThingLink Scenario Builder will suggest a framework for your course, based on any materials you upload (like PDFs) and the additional information you provide. The framework includes a suggestion of key content areas, learning goals, and different kinds of content blocks which you can edit. This serves as an excellent starting point to develop and customize your course further.

For the best results, we recommend providing guidance or specific details, such as desired outcomes, course length, style, and key topics. This input helps the AI generate a course structure that closely matches your training objectives.

Who can access the new Scenario Builder and the “Create with AI” function?

All accounts have access to the Scenario Builder and AI tools; however, publishing scenarios created with AI requires a school, organization, or enterprise license.

All ThingLink users can access the new Scenario Builder and the Create with AI functionality, publishing and sharing created content is available for paid account.

Can students use the “Create with AI” feature?

By default settings, students cannot access the “Create with AI” feature. However, Administrators of your organization account can enable or disable this option in the settings to control student access based on your preferences. This way, students can for example create branching scenarios as part of a learning assignment in analytical or critical thinking

Is there a limit to the number of scenarios I can create with AI?

The Create with AI feature is currently in BETA phase, during which our team is collecting data for further development. 

As the feature moves out of beta, generation limits will be introduced based on account types and associated costs.

Is there a limit on PDF file size and page number for content creation?

Yes, each PDF file can be up to 25 MB, with a maximum of 5 files per scenario. There is no specific limit on the number of pages, although the system performs best with shorter PDFs.

Are any other document types supported besides PDF?

Currently, only PDF files are supported, but support for additional formats is planned.

2. Data security

What AI models and technologies do the ThingLink Scenario Builder and its AI features use?

For detailed information on the AI models and technologies powering ThingLink Scenario Builder and its AI features, please refer to the “AI Models and Data Flows” section in our support article.

Is there a limit on PDF file size and page number for content creation?

Yes, each PDF file can be up to 25 MB, with a maximum of 5 files per scenario. There is no specific limit on the number of pages, although the system performs best with shorter PDFs.

What information does the AI save from uploaded PDF files?

The AI models used do not save or store any data from your PDF after processing. ThingLink retains only the content generated within the scenario but does not store the original PDFs or any additional data

Does the ThingLink Scenario Builder AI feature access our organization’s private data?

The AI only accesses the data you provide. If your uploaded PDF or prompt includes confidential information, the AI will process that data. However, please note that your private data is not used to train AI models.

Is the ThingLink “Create with AI” feature GDPR compliant?

Yes, ThingLink is GDPR compliant, and we offer support to organizations in completing their Data Privacy Impact Assessments (DPIA). For more information, please visit our Privacy Centre.

The AI model APIs provided by both Azure and Google are also GDPR compliant.

Are any document types supported besides PDF?

Currently, only PDF files are supported. However, future updates may include support for additional formats, such as .doc, .docx, and PowerPoint presentations. 

Who can access the “Create with AI” feature?

All accounts have access to the Scenario Builder and AI tools; however, publishing scenarios created with AI requires a school, organization, or enterprise team license.

What AI models and technologies do the ThingLink Scenario Builder and its AI features use?

For detailed information on the AI models and technologies powering ThingLink Scenario Builder and its AI features, please refer to the “AI Models and Data Flows” section in our support article.

Do customers own the copyright to the content they create?

Yes, creators retain copyright ownership of the courses they create, just as they do with content created using ThingLink’s Multimedia Editor.

3. Convert to ThingLink Scene function

What is the Convert to ThingLink Scene function?

This function converts a text block into a ThingLink Scene, including a background image and interactive hotspots.

Can I redo the “Convert to ThingLink Scene” action?

Yes, you can both undo and redo the “Convert to ThingLink Scene” action.

Does the “Convert to ThingLink Scene” button use my organization’s AI image generation credits?

Yes, using the “Convert to ThingLink Scene” button consumes AI image generation credits. Additionally, the “Suggest Matching Image” feature also uses these credits.

Can I use AI to translate my scenes into other languages?

Yes, you can translate scenes into different languages, though this functionality is separate from the “Create with AI” feature. Currently, the system supports multilingual generation; for example, if a German document is uploaded with an English prompt and Finnish selected as the output language, the response will be generated in Finnish. For more details, see our support article on translation options.

Guide to Creating Scenario Based Learning

The 5Cs Guide to Creating Scenario Based Learning PDF handout

Further Helpful Links and Information

• Discover the Ease of Creating Immersive Experiences
• Introduction to NEW ThingLink Scenario Builder
• ThingLink Scenario Builder: Editor overview and block types
• ThingLink Scenario Builder: settings and editor tools
• ThingLink Scenario Builder: sharing scenarios
• ThingLink Scenario Builder: AI tools